(3 credits)
This interactive course will emphasize student learning through simulations, role-plays, small and large group activities and discussions, and student assessments and questionnaires designed to promote negotiation, understanding and adaptivity across negotiation situations. Students will monitor their own skill development through self-reflection and feedback. The knowledge and skills gained from the course are applicable to all facets of life, professional and personal. Participants will thus gain leadership and CR skills related to the challenges of power and conflict encountered through their careers.
Weekend one of the course will introduce students to key concepts and frameworks, interpersonal communication, emotion regulation, and cultural styles and differences in negotiation and conflict resolution. Students will develop a deeper understanding of the negotiation process, access and apply appropriate strategies and tactics, understand and practice the communication behaviors necessary for effective negotiation, and identify and reflect upon individual strengths and weaknesses in terms of contextual, personality and behavioral factors that influence negotiation processes and outcomes.
The second weekend of the course examines the complex, interrelated social-organizational phenomena of power and conflict. Building on theoretical work of Kurt Lewin and Mort Deutsch, these common human experiences will be defined, analyzed, and understood as complex systems in their own right, and then synthesized for a deeper understanding of how they interact in human relationships. The CIQ Model, an innovative and pragmatic framework for navigating difficult power and conflict dynamics within all types of organizations (corporate, governmental, religious, educational, etc) will be presented in depth. Conflict Adaptivity, the heart of the CIQ Model, will be studied conceptually, empirically and experientially.