This is an important book that contributes to a new way of thinking and acting in ‚high friction’ contexts. I am convinced its relevance stretches beyond the field of conflict resolution, vast as it is. Anyone who is struggling with ‚wicked problems’, working to introduce radical innovations, building social movements or engaged in transitioning complex systems (health care, transportation, food production, …) will benefit from studying the insights embedded in The Five Percent. Continue reading...