Thursday, December 4, 2014 5 Pitfalls That Make Workplace Conflicts Worse Guest post by Peter T. Coleman and Robert Ferguson: Great leaders are not afraid of conflict. They put it to work. Conflict in an organization is a lot like fire. When it sparks, it can intensify, spread and lead to pain, loss, and irreparable damage. It can distract, distance, derail, and occasionally destroy opportunities and relationships. It makes most people anxious, and as a result it is often mishandled and made worse. It’s especially costly in today’s work environments where 25% to 40% of managers’ time is spent mired in conflict with aggrieved board members, supervisors, clients, peers and subordinates.
Published December 9, 2014
